FAQs

Questions & Answers

Helpful answers about orders, mobile repair parts, delivery, payments and support.

Ordering & Payment

Can I order just one piece?
Yes. You can place a single-piece order for products available on our website. Bulk buyers can also use our Quick Order page.
How do I place a wholesale order?
Use the Quick Order page to search for multiple products, select quantities, and add them to your cart together.
Are product prices inclusive of GST?
Product prices are displayed excluding GST where indicated. Applicable GST is calculated and shown at checkout before payment.
Can I get a GST invoice?
For invoice or GST-related assistance, contact our support team. Please provide accurate billing details during checkout.

Shipping & Tracking

How can I track my order?
Use the Track Your Order link on our website and the tracking details provided after dispatch. For assistance, contact support with your order number.
When will my order be dispatched?
Dispatch depends on stock availability, order confirmation and processing requirements. Contact support for the latest status of your order.
Do you deliver across India?
Shipping options and serviceability depend on your delivery PIN code and available courier services. Please check the shipping options during checkout.
My tracking status has not changed. What should I do?
Courier updates may take time to appear. If your tracking status remains unchanged, contact support with your order number.

Products & Compatibility

How do I choose the correct mobile model?
Check your device model and the product title, variant and specifications carefully before ordering. If unsure, share your model details with support.
Are your parts intended for professional repair?
We supply mobile repair spare parts and tools used by repair professionals. Installation should be carried out by a qualified technician where appropriate.
Can I confirm stock before ordering?
Stock availability may change. For urgent or bulk requirements, message our support team with the product name and quantity.

Returns, Damage & Warranty

What if I receive an incorrect or damaged item?
Contact our support team promptly with your order number, clear photos and an unboxing video if available. We will review the issue under the applicable store policy.
Do all products have the same warranty?
No. Warranty terms, if applicable, depend on the product. Please verify the product-specific terms before purchase or contact support.
Can I cancel or return an order?
Eligibility depends on the order status, product condition and applicable return policy. Contact support before sending any item back.

Contact & Support

How can I contact Display Doctor?
For order and product enquiries, contact us on WhatsApp at +91 9423107108 or email admin@displaydoctorpune.com.
Where can I find the Quick Order page?
Open Quick Order from the main website navigation, or visit displaydoctorpune.com/quick-order/.